the digital charity

Important message

CITA will cease to provide services to the sector on the 31 August 2017. However CITA associates will continue to provide services independently.

Read more: CITA closes its doors


The guides and documents in this section are free to download and have been written by CITA and others to help voluntary and community organisations improve their use of ICT.

These guides aim to help voluntary and community organisations develop their IT, maintain compliance and purchase IT goods and services.

Step by step instructions for common tasks.

A selection of useful documents that are available from the ICT section of NCVO's website.


Most downloaded files

IT Strategy (How to guides)