the digital charity


Save time and money by managing your contacts more efficiently.  CiviCRM is specifically designed for charities and non-profits.

CiviCRMContact management is at the heart of most voluntary organisations. Your organisation may deal with clients, volunteers, supporters or donors. However you work, it is important to have a good system to record interaction with your contacts.

How can a CRM help me?

A contact relationship management (CRM) system allows you to keep all your contacts in one place. 

With a CRM you can:

  • track the full history of each contact
  • share information between staff
  • avoid duplication of data
  • generate reports as you need them

What is CiviCRM?

CiviCRM is an open source CRM system.  It is designed specifically for the needs of charities and non-profit organisations. It is web-based so you can access it from anywhere without special software.

More than 10,800 organisations across the globe use CiviCRM. This includes big names such as: Amnesty International, the UK Green Party, Creative Commons and the Wikimedia Foundation. It is also used by many thousands of smaller voluntary and community organisations.

What does CiviCRM do?

CiviCRM Supporting ContributorCiviCRM has a wide range of built-in functionality. 

This includes:

  • fundraising
  • membership
  • email newsletters
  • event bookings
  • online payments
  • case management

CiviCRM also offers:

  • searching
  • reporting
  • integration with your website
  • integration with your account system

Beyond this, there are many third-party extensions that add features such as:

  • volunteer management
  • staff management/HR
  • MailChimp integration
  • SMS text messaging

CiviCRM is a very flexible system.  If your requirements aren’t met out-of-the-box we can develop custom code to build the features you need.  Being open source, there are no limits to what you can do with CiviCRM and no license fees to pay.

How can I find out more?

Get in touch for a no-obligation meeting to discuss your organisation’s requirements.

We would be happy to show you a demo of CiviCRM and provide an estimate for implementation.

What others say

"We are delighted with the clean, crisp and professional product that Community IT Academy built for us, with the training they provided on the CiviCRM back-end really helping us to see the potential of the system, and migrate other areas of work to this, improving the impact of what we do with the resources we have available.  They didn't talk down to us, but listened to our needs, responded quickly and effectively, and ensured we have a website and a system to be proud of."

James Banks, Chief Executive of Greater London Volunteering